I was tired of dealing with issues on my computer everyday instead of catching up on my daily pile of work. I work for an accounting firm and it was mid-tax season when we decided to bring eMazzanti on board, what a great choice, i wish we had done it before then. its summer now and since bringing emazzanti on as our network admins i was able to breeze through work i was behind in. we are looking to grow quite a bit before next tax season, and its a great feeling to know we have emazzanti as a valuable resource to help our firm grow our network. So far they have proved me wrong in thinking all IT service providers are equal. they havent let me down so far