When eMazzanti Technologies updated its IT environment with the Microsoft Office 2010 suites, its employees immediately began saving time and communicating more productively using enhanced features in Microsoft Outlook 2010. For example, employees can click on a contact in an e-mail message to bring up the contact’s information and pin it to their desktop for follow up. With the Quick Steps feature, they can automate frequently repeated steps in e-mail responses, saving time for eMazzanti Technologies and providing better value for its customers.