eCare Services

SECURITY & PRIVACY, IT SUPPORT, & CLOUD SERVICES

Network troubleshooting

Network Troubleshooting and Monitoring

With eMazzanti’s reliable 24/7 Network Monitoring and Troubleshooting solutions, you have predictive eyes and ears on your network. Server rebooted? Computer crashed? Malware outbreak? If something changes in your network, we’ll know. Our certified and prescient team of ninjas can intercept issues and stop them in their tracks—before they become major problems that sideline your business.

Welcome to less worry, reduced costs, and around-the-clock protection for your assets.
We offer customized, comprehensive protection at an affordable flat monthly fee—there’s no network, server, or device we can’t monitor. Services include:

    Remote monitoring of all your network devices
    24/7 access to our team of IT experts and engineers
    Diagnostics and troubleshooting
    Security planning, oversight, and management
    Capacity planning reports for purchasing and budget decisions
    Microsoft server and desktop management
    Email monitoring
    Business continuity planning
    Software and update installation and management
Network Security

Network Security

eMazzanti’s custom network security solutions ensure up-to-the-minute protection against malware and other increasingly sophisticated attacks to your networks and data. From weekly maintenance and system patches, to anti-virus protection and firewall management, our goal is for you to rest easy knowing that your business is secure.

In the constantly changing network security landscape, the fight to protect against cyber threats isn’t a battle—it’s a war. Is your business protected?

    Security planning, oversight, and management
    Remote monitoring of your network devices
    Microsoft server and desktop management
    Business continuity planning
    Software and update installation and management
    Monitoring of all network devices
    Diagnostics and troubleshooting
    Capacity planning reports for purchasing and budget decisions
mxinspect

MXINSPECT

Protect email communications from spam, viruses and other threats while enhancing productivity, increasing storage and bandwidth and reducing administrative costs. No matter your network size or level of email traffic, we have the expertise to help you reduce spam, and protect against viruses, spyware and phishing threats.

Safety and security, while reducing overall IT costs. With MXINSPECT you get peace of mind knowing your assets are protected with a comprehensive suite of services you can tailor to fit your specific needs.

Our MXINSPECT services include:

    24-hour system administration, monitoring and management
    Email hosting and backup
    Managed hosting services
    Hosting and co-location services
    Email spam and virus protection
    Virus removal
    Network compliance support

In addition, MXINSPECT can reduce IT costs related to web and email security, data storage, network bandwidth and administration—all while supporting increased employee productivity. We can also help you limit or eliminate business disruptions and safeguard the integrity of data and business communications.

The award-winning MXINSPECTSM Email Defense was developed to meet the needs of businesses that require an affordable, effective email security solution that is easy to administer and use, and that is automatically updated to protect against the latest threats.

  • Easy activation, administration and use
  • Affordable service packages designed to meet every budget
  • Effective multi-layered defense against a wide range of email threats

Key Benefits

MXINSPECT℠ Spam Blocking

  • Blocks over 99 percent of spam
  • Suspect messages are deposited into an external quarantine for future handling if desired

MXINSPECT℠ Fraud Protection

  • Anti-spam rules automatically protect businesses from fraud and phishing scams
  • Around-the-clock monitoring provides proactive defense against the latest phishing attacks

MXINSPECT℠ Email Attack Protection

  • Unique MX record masking technique conceals email servers from the public Internet
  • Provides instant blocking of denial of service and other SMTP-based attacks

MXINSPECT℠ Disaster Recovery Services

  • Message Continuity provides storage as well as Web-based email access, management and use during outages.
  • The Fail Safe Service provides convenient email storage during outages.

MXINSPECT℠ Virus and Worm Scanning

  • Worm detection technology, identifies and intercepts zero-hour mass mailing worms before they enter or leave a corporate network
  • Leverages leading third-party anti-virus engines from Authentium®, McAfee® and Sophos®

MXINSPECT℠ Content and Attachment Filtering

  • Automatic filtering identifies and blocks unwanted, inappropriate and malicious content in body copy and attachments before it enters or leaves your organization
  • HTML shield blocks intrusive spam beacons and web bugs

MXINSPECT℠ Outbound Message Filtering

  • Protects corporate integrity by preventing distribution of sensitive or proprietary information
  • Option to add footer or disclaimer to all outbound messages

TWant to make spam, viruses and other threats a non-issue? Our comprehensive email hosting services offer killer email protection while supporting increased productivity, storage and bandwidth and reducing administrative costs. You get:

  • 24-hour system administration, monitoring and management.
  • Email hosting and backup
  • Managed hosting services
  • Hosting and co-location services
  • Email spam and virus protection
  • Virus removal
  • Network compliance support

No matter your network size or level of email traffic, we can help you reduce spam, and protect against viruses, spyware and phishing threats. Reduce IT costs related to web and email security, data storage, network bandwidth and administration—all while safeguarding the integrity of data and business communications.

It’s web security at it’s finest! This effective, easy-to-use web security solution blocks quickly-evolving threats, including spyware, viruses and phishing attacks, and prevents access to inappropriate websites.

Developed specifically for small and medium-sized businesses (SMBs), the fully managed service can help you reduce overall IT costs and the risk of business disruption while increasing employee productivity.

Web Defence offers reliable around-the-clock protection and support for network administrators, who may not have the time, staff, budget or expertise necessary to maintain an effective in-house Web security solution.

  • Easy activation, administration and use
  • Affordable service packages designed to meet every budget
  • Effective multilayered defense against a wide range of email threats

No matter your network size or level of email traffic, we can help you reduce spam, and protect against viruses, spyware and phishing threats. Reduce IT costs related to web and email security, data storage, network bandwidth and administration—all while safeguarding the integrity of data and business communications.

Manage your entire email environment with ease. MXINSPECT Message Archive offers the best in electronic oversight, helping you minimize the cost and risk associated with non-compliance, loss of proprietary information and inappropriate employee emails.

  • MXINSPECT℠ Message Archive is available in two packages to meet the unique requirements of your business.
  • MXINSPECT℠ Archive Compliance Control is a complete solution that includes advanced storage, retrieval and surveillance features that work together within a convenient, scalable, affordable managed service.
  • MXINSPECT℠ Archive Storage Control is available for businesses that require a storage-only solution.

Compliance Control

MXINSPECT℠ Archive Compliance Control automatically stores inbound, outbound and internal emails. And rapid volume increases? No problem. The solution helps you:

  • Comply with electronic security regulations, including those of the Sarbanes-Oxley Act, the Gramm-Leach-Bliley Act, HIPAA, the Securities and Exchange Commission and the Federal Rules of Civil Procedure (FRCP).
  • Reduce the financial implications of non-compliance
  • Decrease storage and e-discovery costs

STORAGE CONTROL

Businesses that require a storage-only solution can turn to MXINSPECT℠ Archive Storage Control for management of inbound, outbound and internal emails. This convenient managed service includes:

  • Advanced search options and fast, accurate information retrieval by authorized persons
  • Multiple levels of permissions/authority for employers, compliance officers, corporate officers and legal departments
  • Definable retention policies based on content
  • Single Instance Storage minimizes storage requirements
  • Real-time data as opposed to point-in-time backups
  • Storage capabilities for comments and notes
  • Flexible options for creating automatic or ad hoc reports
  • Audit trails provide comprehensive activity logs

ARCHIVE SURVEILLANCE

MXINSPECT℠ Archive Surveillance, an additional option to Compliance Control subscribers, works around the clock, scanning external and internal email, and attachments. It pinpoints sensitive or inappropriate content to help you support regulatory and workplace compliance best practices:

  • Enforce corporate email policies and regulations that apply to electronic communications
  • Prevent theft or loss of intellectual property and proprietary information
  • Decrease the liabilities and risks caused by the distribution of inappropriate content
business continuity and disaster recovery

Business Continuity - Disaster Recovery

Zero stress and zero panic if ant occurs. That’s what you’ll get with our expert business continuity planning and services. We cover all aspects of prevention, detection and restoration. Your organization will gain the ability to quickly and methodically recover from a disaster or unexpectedt and easily resume operations. Our innovative solutions thoroughly support your business operations at all times and include:

    Identifying, developing and testing operational continuity
    Superior data protection services
    Enhanced data and server backup, storage and recovery
    Recovery of Microsoft Exchange, Windows, SQL, and file servers.

With a clear disaster recovery plan that includes people and systems to ensure business as usual, you can proactively secure your operations and data and strengthen your IT infrastructure before disaster ever strikes.

Managed Print Services

Reduce your environmental footprint while you focus on the work that matters most to you. We’ll take on the oversight of your document output devices and business processes and you’ll gain more time to focus on what needs your attention most. Count on us to monitor and manage print assessments and optimizations, network cost control of printing environments and all aspects of the paperless office.

    Consolidate the footprint of your printing devices and supply purchases
    To save you time and money with ongoing process
    Identify and resolve potential printing problems
    Give remote workers easy and secure printing access
    Set up platform and cloud-based network management and IT integration
digital video security

Digital Video Security

Keeping your physical office, retail and the ground surrounding your business is as important as a secure network. With a business security camera surveillance solution you can better manage visual information, enhance your organizational awareness and improve control over daily operations

Keeping your network and assets safe is our business. Our digital video recording (DVR) solutions help your business:

    Quickly view accessts in multiple facility areas
    Discourage employee Internet surfing
    Reduce overall costs by storing more information in less space.
    Easily download and duplicate important recordings
    Surveillance product installation
    Remote Access Management
    Onsite monitoring and management

We offer a variety of cost-effective video solutions to suit your budget and your specific business needs, all designed to improve the overall safety and security of your business environment.

office relocation

Office Relocation

Moving isn’t fun, and when it involves IT network it can be downright stressful. That’s where eMazzanti comes in. We can help you with specific technology migration issues or we can execute an entire IT relocation.

From dismantling your network at your old location to setting it up and getting you settled in at your new one, we’ve got you covered. Our office relocation services include:

    Secure data integrity and reliability
    A controlled and graceful shutdown
    Coordinated disconnect and reconnect.
    Zero or limited interruptions.
    Data reliability and continuity of operations
    Complete data backup and validation
    Application integrity
    Effective network refresh service

You can rely on us to effectively handle every aspect of your move—safely, securely and without incident.